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Submit a Ticket - SSB Support Center
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Subject
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SSB Subcustomer
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AAIS
ANIMA Asset Management Ltd
AXA - Pilot Language English
AXA - Pilot Language English - Past Perf
AXA - Pilot Language French
AXA - Pilot Language French - Past Perf
All SSB Clients
AllianceBernstein
Allianz Global Investors
Altrinsinc Global Advisors, LLC
Artisan
Ashburton (Jersey) Limited
Blackrock
Blackstone
Brandes Investment Funds plc
Brevan Howard
Brevan Howard - Past Perf
CB Accent
CB Accent - Past Perf
CT Pyrford
CT Pyrford - Past Perf
Columbia Threadneedle
CompAM
EPOCH Investment Partners
EPOCH Investment Partners - Past Perf
Earnest Partners
Emirates
Eurizon Capital S.A. Pilot Language English
F&C Investments
Fideuram Asset Management Ireland
GF International
Gramercy
HSBC Bank plc
INRIS PLC
IVI
Invesco
LBBW Asset Management
LBBW Asset Management - Past Perf
Landseer
Landseer - Past Perf
Lazard
Lux Gest Asset Management
M&G Investments
Martin Currie Investment Management
Mercer GIEL
Mercer GIEL - Past Perf
Natixis Loomis Sayles Senior Loan Fund
New Millenium
Nextam Partners
Ninety One
Nordea - PRIIP v2
Nordea - Past Perf
Nordea Group
Omnis
Orion Resource Equities Fund
Orion Resource Equities Fund - Past Perf
Other
PGIM
PineBridge Investments Europe Ltd.
PineBridge Investments Europe Ltd. - Past Perf
SIG
SPW
SSB Computation
Spinnaker Capital Group
State Street Bank International GmbH
State Street Bank International GmbH - Past Perf
State Street Global Advisors EN pilot
State Street Global Advisors EN pilot - Past Perf
Stone Harbor
Stone Harbor - Past Perf
Swedbank
Tweedy, Browne Value Funds
UBS
Virgin Money
Zurich
Zurich - Past Perf
Tags
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Computation - OC & PF
Computation - R&P
Reporting - KID/KIID
Reporting - Templates
BAU SR: Create new F/SF (1)
BAU SR: Create new SC & KID (2)
BAU SR: General queries (3)
BAU SR: Minor change (2)
BAU SR: New data import/export based on existing file format (1)
BAU SR: User access rights (1)
Computation: set-up of UCITS SRRI configuration on company level (3)
Computation: set-up of new OGC a/o perf. fees on company level (3)
Incident - Critical (0.5)
Incident - Major (1)
Incident - Minor (2)
Major Service Request: Major change / IT ops (10)
On-boarding SR: new company/template (5)
On-boarding SR: new email or FTP recipient (6)
Request for Change (10)
Affected product
ISIN code (share class level) or Customer code (subfund level) of the affected product
Affected regulatory reporting
PRIIPs KID
UCITS KIID
Past Performance
EPT
EMT
CCI
Other
Affected computation report
Priority
Low priority
Medium priority
High priority
Urgent
Description
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